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London's Best Restaurants that are most frequently booked by customers of Boisdale of Belgravia London
🤮 1/5 - The worst customer service we've experienced
By 👻 @Livler, 01/20/2024 3:00 am
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Unfortunately, I wouldn't recommend this place to anyone because of the poor customer service. Having previously enjoyed the one in Canary Wharf- we were expecting it to be simular if not the same. The man on the door that greets you as you walk is is extremely warm spirited and happy- he was the only highlight of the venue, minus the singer... and we only spoke to him for a minute. Having paid £260 for dinner and the show we were so excited to see how our evening would go. Belgravia is not a place we've been before, Boisdale is not a place we go to on a random evening, it's a big treat for us, except it wasn't a treat, more like a chore being in there. We were shown to our table by a man that really doesn't like his job, he didnt smile, he didnt say any kind of greeting he just showed us the table and walked off. We kept asking for a drinks menu for the first 15 minutes, after it finally came we waited a good 25-30 minutes for our drinks to come. The food was good. It was better than okay but not incredible. Portions were tiny and needed seasoning. The singer was absolutely fantastic. The evening was let down by the rude waiters and waitresses. We didn't mention anything to them but they looked so grumpy. Not a smile from any of them. Everything seemed like a chore, so much so that you didn't want to ask for a drink or the menu because it seemed like we were causing an inconvenience. Really felt looked down on by the serving staff.
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