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Benihana Las Vegas Reviews from The Last Year
Love this place
Our waitress was so kind and accommodating for my son. She gave us a history lesson of the company as well. Thank you SACHI
This place could have been an easy 5 stars but my
This place could have been an easy 5 stars but my experience at the bar was not good! As I waited for my party to arrive my wife and I decided to go to the bar to have a drink! We sat there for a good 6 minutes! There was 2 bartenders making drinks for the restaurant and for the customers at the bar already! We waited no acknowledgment or anything as both were making drinks and walking past! Granted it's super busy I definitely get that! As soon as this white couple sat down no more than 1 minute one of them said that they will be with them and they apologized for the wait! What wait they literally just sat down! Automatically I felt a way because in today's society places act like white dollars are more valuable than any others! One of the ladies talk to them and asked if they were ready to order(white lady) so the other lady with dark brown hair proceeds to us and ask if we were ready to order! I told her I thought they thought that we were invisible considering that they were trying to take the other couples order first! She said no she knew we were sitting there! Wow I couldn't believe that! I got up went to ask for the manager tall white bald guy I tells him what happened and he tells me that he's sure that's not the real reason and some other gibberish so he was gaslighting me! He then apologized and ask me did I still want a drink! I am not new to dealing with people and going out! I knew exactly what it was! He asked me did I want a drink and I said yes so he sat me back down at the bar and I got my drink! I wanted to leave and take my family somewhere else but it was my birthday dinner and I didn't want to make a big deal about it but I also know what's right is right and what's wrong is wrong! After that whole thing my family and I went to the back for our table! Damien and the other guy were both awesome! Damien and the host Ling-Ling(Diana) definitely saved the night because that definitely left a bad taste in my mouth about the bar situation! If I do come back I'll just wait for a table never going back to the bar! The vibe was good! Clean restrooms and clean restaurant! Aside from the bar everyone else was great
Edwin A is the best chef we have ever had at Benihana.
Great show, attentive, funny, and overall just a great time. If you are ever in the Las Vegas area, try to request this chef. Server Tammy is an all star as well. Drinks were flying, service was A1. This tag team duo will make your dinner and the overall experience a great time.
Worst experience eva! The manager is totally inept & rude.
We made reservations for my son's 40th B'day & made the mistake of choosing this lowlife joint. Gave our table to another party & we had to separate & couldn't enjoy dinner with our son. The nasty female waitress told me "are you listening". Thank God for Tony who at least apologized for the sorry manager who ruined our event!
My experience at this restaurant was truly delightful, and
My experience at this restaurant was truly delightful, and a big part of that was thanks to our waiter, Ray. Not only was he attentive, but he also made our dining experience incredibly entertaining and fun. Ray's enthusiasm was contagious, and his charisma added a unique touch to our meal. He offered great recommendations from the menu and was always ready to engage in friendly conversation, making us feel right at home. If you're lucky enough to have Ray as your waiter, you're in for a real treat. His passion for providing excellent service is evident in everything he does. Five stars for Ray's outstanding service and unforgettable personality!
Go to any other hibachi restaurant in town and it'll be
Go to any other hibachi restaurant in town and it'll be better than this. I'm extremely disappointed in our visit tonight to celebrate Mother's Day. It was our first time and will be our last. Everything was mediocre -- bland food, ok "show" from our chef, but what pushed me over the edge to never come back was a TERRIBLE interaction with a rude MANAGER named Mike (Caucasian man with a shaved head looking like a scrawny Mr. Clean.) Our reservation was at 6:30pm and we waited for the hibachi chef for an hour and our soup/salad apps didn't come until about 7:10. The chef started cooking at 7:30, then finished cooking a little before 8:15 for us to eat. Then the manager was rudely trying to kick us out of the table before 8:45pm because he "needed it for another party and it was past our 90 minutes." We weren't loitering mind you, I just finished packing up my leftovers and my mom and boyfriend's mom were still trying to finish the fish bowl cocktail they were sharing. We told him we were finishing up and he literally said "you can do that anywhere but here." No one told us about the 90 minute rule nor did anyone give us a heads up when we were nearing that time, not to mention he's counting the hour of waiting for a chef against us, so 90 minutes would've been up WHILE the chef was cooking. Regardless, this man could've approached us with kindness and empathy. I would've gladly hurried our group if he would've apologized for the rush or offered to move us to the bar/other area to finish their cocktails. Anything but that attitude and the way he spoke to and treated us as a MANAGER. Horrible staffing choice. I understand it's a busy holiday, but that's not how you treat people choosing to spend $500 at your establishment. The food was ok, not as tender or seasoned as well as other places I've been to. The amount of food is smaller here too in comparison to other hibachi places in town. The salmon I ordered sounded great because of the avocado tartar sauce described on the menu, but I wasn't given that with my meal and had to ask a couple times before I got it and our server let me know they were out of the sauce so she had to scrape up whatever was left. Not sure if it was just our particular hibachi chef but he didn't do as many tricks or put on as good of a show than the other chefs we saw at surrounding tables (or in my experiences at other hibachi restaurants.) He was still very nice so I tipped him since it was a busy night. Our server who brought the drinks/apps was probably the only other positive, she was friendly and energetic. Overall, save your energy and go to one of the other local hibachi places. I recommend Izumi (great lunch specials), Ohjah (lots of locations), or Osaka (OG hibachi spot) -- all of which are rated higher on Yelp than Benihana :)
Team Dinner
Excellent food and Service- Sachi knocked it out of the park. The Hibachi chef was talented , skilled and very funny! Great place to go with a large group.
Great Fabulous food and secicd snd ambiance Thabk tha ks
Great Fabulous food and secicd snd ambiance Thabk tha ks thanks. So much the crabs were great
Only adding 1 star because it's required.
Bad communication. Late seating even with reservations.
The food is what you would expect.
although the entertainment options are limited due to fire regulations in the location. The chef did a great job, and the service was satisfactory. However, the prices are a bit steep for what you get. All dishes were cooked perfectly. Additionally, there are no local incentives to visit downtown, which may deter some people, although personally, I try to avoid downtown whenever possible.
Told us our reservation was at 8:15 but didn't get our
Told us our reservation was at 8:15 but didn't get our table for an hour and a half later. Staff not very intelligent !!
Let me say, I've been a customer of Benihana for over 20yrs
Let me say, I've been a customer of Benihana for over 20yrs and This is by far the greatest experience I've had. The hostess Kacee was so knowledgeable, inviting and sweet. Her smile alone made my feel welcome. The manager Hugo made sure everything with my order was perfect. Today is my daughters birthday and we don't have time to dine in but making sure our to go order was on point is everything we could ask for. So grateful to have found this Vegas location now that I moved her from Cali and will be back as often as life permits. Thank you staff, thank you cooks and thank you Benihana for hiring such inspiring, amazing and wonderful people! -Jermon
Wonderful
Really great atmosphere especially for a large group or family. Very entertaining and very busy so booking a reservation in advance is highly recommended. With it being busy the wait staff was very slow and we usually had to wait quite a while 15-20 minutes for any drink refills etc. We’ve been here before so I’m thinking it was just an off night for the staff as our last experience was much better. The chef and food however was incredible😁 Love this place and there are lots of options for everyone and the portions are huge. We will return in the future.
Fun & entertaining
Chef was very entertaining, albeit slightly hard to understand as wearing a face mask (which we recognise and fully understand personal choice!) Food was filling. As a couple we were dining with strangers, although everyone around the table was lovely. Made for some interesting conversations.
Incredibly friendly staff!!!
Food was awesome and the staff was incredibly friendly!!! The food was delicious and the chef was extremely entertaining!!
Don was great! he was hilarious and made the experience so
Don was great! he was hilarious and made the experience so entertaining!! The food and cooking was great too!
Great visit for some birthdays while visiting Las Vegas.
We had a party of 7, which is the perfect amount to fill our own table at a grill. Our reservation was for 7:45 p.m., but we arrived early, they were able to accommodate us early. Everything from beginning to end was perfect, the service was amazing, the food spectacular, and the location itself is just gorgeous. Conveniently located inside the Westgate on the strip. I had the steak teppanyaki, and my husband tried and loved the Ahi tuna. For drinks we had the Tokyo mule, and an old-fashioned. My friend had a Mai Tai and the chicken. I absolutely recommend this location for a special dinner off the primary part of the strip, and you can take the monorail to get there.
I came here for my twenty first birthday and this was the
I came here for my twenty first birthday and this was the worst service I have ever experienced. We made reservations for 9pm but failed to get seated until about 9:30. Once we sat down it felt like it was 100 degrees, I know it's usually warmer in these type of places because of the grills but I've been to Benihana many times before and never experienced this type of heat. We asked them to move us to outside seating so they did and practically failed to remember us. We got our drinks about 30 minutes after sitting down, our sushi and appetizers arrived after our main course and we had to ask for our sauces about three different times to the point where our food was cold! I had them warm it up for me after the fact and had to eat my food alone because everyone else had already fished by the time I got my food. $125 for terrible service and cold food. I don't think it's Benihana it was just this location but they RUINED a very special night. We ended up leaving the restaurant after they closed (midnight) so disappointed.
Give sachi a raise
Sachi is amazing. Will definitely be back she thorough we always had our refills and I love how friendly she was. I’m stuffed and happy
Excellent food and excellent service
Sachi was a wonderful server. Informational, fun, and patient. Our chef was fun and skilled with his tools. Subarashi!
Amazing!
Sachi was a wonderful hostess and the chef put together a great meal. Sacco was so kind and gracious. Thank you and domo arigato!
Ryan was the best hibachi chef there is!! Made the
Ryan was the best hibachi chef there is!! Made the experience so much better, and the food was phenomenal as well :)
I just wanted to share my first and only experience I had
I just wanted to share my first and only experience I had here which was on Saturday April 20, 2024. We came as a party of 6 with a 9:15 reservation for my daughter's 21st birthday dinner. By the time they sat us we are at a table in the middle in it was over 100 degrees with no air flow whatsoever. I understand that with the heated grills it will create heat but our faces were all dripping sweat and we could not even think about eating. We asked to be moved to a different table because there were other area in the restaurant that felt cooler. They told us they could only move us outside which we said was fine if that's the only option we had. We had planned on the dinner show but since we were outside they told us that the food would still be the same just without the show. No problem. We sit outside and wait almost half an hour for any service . We order drinks which took forever for us to receive and some of them were forgotten . We wait forever for someone to finally come and take our orders but we couldn't do that because we were never given menus. We finally get to order after already sitting there for an hour. The waiter brings out our salads, with spoons! He says "I am sorry we are out of forks so I only have spoons" So we all eat out salads with spoons. WtF! I had ordered some sushi and it came out cold, forever later because they had taken our rolls to the wrong table . All of our food came out cold like it had been sitting g out forever, which it probably was because now it had been 2 hours since we had sat down. The server that we had was friendly but was extremely absent minded and what seemed to me was drunk or stoned, and that's when we did see him which was barely. The only positive thing I can say is that when it did come time to pay the bill they had removed things off of the bill without us asking because they know how horrible it was. Everything was terrible!! My daughter was so upset because she loves Benihana and that's all she wanted for her big day and it was the shittiest experience ever. We are from California and come to Vegas often but will never be back here! We love Benihana but not this one. Very disappointed
Get lost… appearances can be deceiving!! Take care of your rich money and not be fooled by propaganda and facades.
A disappointment!! Firstly the waiter dropped an entire tray of drinks, glasses and glasses onto the heated metal table!! Everything broke!! After another 20 minutes everything arrived again but this time an unpleasant surprise!!!! The restaurant served (expensive) wine in a martini glass... that's right, martini wings!!!! Unbelievable!!! Even though the restaurant was less than 50% full, there were no wine glasses... I called the manager who confirmed the lack of glasses... total decadence, bankruptcy in sight! Food below expectations for the price paid. Such sadness!! I will never return to this decadent place again.
Ryan was AWESOME! our food was DE-LICIOUS! He prepared it
Ryan was AWESOME! our food was DE-LICIOUS! He prepared it perfectly, not to mention his humor. so glad we came here. Salmon was perfect. Ask for Ryan when you come and will not be disappointed! Great experience
impeccable service
Nice food, I can’t say enough good things about the service at this restaurant. The staff here truly cares about their guests.
Wouldn’t come back
Definitely overpriced the service was definitely mid the food was okay I was there for the drinks they were super cool was here for my friends birthday and it was definitely not worth the money in my opinion
We came here for My buddy's post wedding dinner.
Omg what a waste of money. Not his fault. :) the food was beyond average. I mean who dices up filet mignon! You either leave whole or slice but dicing overcooked it. The first course, soup, was nothing but plain broth Terrible. The salad was seriously nothing but opening up a premixed garden salad iceberg lettuce with a cherry tomato added. My wife's lobster and shrimp were overcooked and dry. Who doesn't serve melted butter with lobster! Like others said, the show cooking very bland fried rice. My local chinese restaurant for fried rice blows benihana away and for an 1/8 of the price. Soo disappointing. Next. The bathrooms were a disaster! Toilet paper all over the place and the trash overflowing. I told the manager this and got on his GI JOE radio and requested a bathroom check but never obviously followed up. The female server at the 3200 las vegas Blvd location was terrible. She continued to forget what we requested. Overall, it was a terrible experience despite a great celebration. I hope everyone reads this.
The best experience in the world
It is the best place to eat, the service is really incredible and the food is great too, the magic tricks are incredible too, I still don't understand how he did it but what I do know is that I would really love to go again
Excellent experience, I will go back for sure
What a great experience we had the food was excellent. Our waitress was excellent Amy went over and beyond to meet our expectations cook, and boss boy were just as good as Amy thanks again, Amy
CHEF LEVI IS AMAZING!! So much fun and such great food.
We loved the atmosphere and the vibes were amazing.
Very great experience!!!
Sachi was great with everyone. She’s truly a veteran at Benihana. The very friendly energy she gave us was wonderful. Can’t wait to come back again.
Went with my family waited to be seated took so long
Went with my family waited to be seated took so long finally got seated to wait again even longer then placed are orders waited and waited never got to eat service was terrible it was like we didn't exist we was there for over two hours never got served
Highly recommended Chef Magic John!! This was an amazing
Highly recommended Chef Magic John!! This was an amazing dining experience. Our Chef was entertaining and our server was amazing such a great team. As for the food it's delicious even my two nephews loved it and they are picky eaters. Loved the Trio it's so good! Atmosphere is wonderful so inviting.
Great family experience
Great experience for the whole family! Food was delicious! Kids loved it and so did we! Loved the chicken and steak! Very tasty Thank you so much!
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Ranked #21 in Las Vegas's Best Restaurants.
Sold reservation
By 👻 @InalienableWing46, 05/03/2024 11:29 pm
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What do I do with the reservation after I sell it? Do I need to notify the restaurant?
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Answer from 👻 @CarefreeProtest50 (05/04/2024 6:28 am)
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good question i also wonder
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