Disappointing experience at a highly rated restaurant that does not deserve its rating. Arrogant staff, creepy atmospher - atera New York - Kaufe eine Reservierung
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😒 3/5 - Disappointing experience at a highly rated restaurant that does not deserve its rating. Arrogant staff, creepy atmospher
By 👻 @Cleo M, 09/19/2023 3:00 am
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We typically look to the Michelin guide while traveling and make a point of visiting their exceptionally rated restaurants at least once or twice a year. We selected this establishment based on the 2 star rating and found our experience to be enjoyable but not exceptional. The restaurant is tiny, seats perhaps 15 people max. They have a ridiculously high reservation penalty fee of over 200 per person yet make no attempt to confirm a reservation or set a reminder, leaving one to think that they would prefer to just rather collect your money rather than welcome you. The staff is well trained but the pace of the food comes far too fast, the chef is there but makes no attempt to interact with his his tiny clientele, the food yes was exceptional but the service was lacking as well as the atmosphere. My family very much felt rushed, our waiter seemed very upset that we did not order after dinner cordials despite the fact that we had the entire price fix plus wine pairing…. Once we were finished we were escorted outside and the doors were promptly closed and locked behind us despite the fact that it was raining outside, and we had spent over 1800 for dinner for a party of 3. Maybe it is the New York mentality; but it felt very much like a fleecing. We will not be back. We have visited Michelin rated restaurants in Amsterdam, Paris, Dublin, chicago….. just to name a few and they have never disappointed. This place seems to have become soulless, New York has hundreds of exceptional restaurants, this one should be avoided
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