Good food, bad service - Allegro Restaurant Melbourne - Kaufe eine Reservierung
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Melbourne's Best Restaurants that are most frequently booked by customers of Allegro Restaurant Melbourne
Ranked #5 in Melbourne's Best Restaurants.
🤮 1/5 - Good food, bad service
By 👻 @Avocado_123, 09/17/2019 3:00 am
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Dinned and enjoyed the High Cheese special. Food was lovely and the service was attentive and warm. That was until I attempted to use my Entertainment Book voucher to pay. I was told I was unable to use the voucher because it's a 'special'. I reminded the wait staff that according to the Entertainment Book rules you can use it for special events. I even pulled out my phone and showed them these rules. I was still denied and told to email them. I promptly did and have received no response. This was over 3 weeks ago. You'd think that for a hotel like the Westin, customer service and satisfaction would be paramount. I was able to get my money back from the Entertainment Book but that was another ordeal.
***USE YOUR ENTERTAINMENT BOOK VOUCHER FOR HIGH CHEESE*** Don't let them get away with it! Better yet, don't waste your money here.
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