The restaurant charged me twice - 15 Stamford by Alvin Leung Singapore - Kaufe eine Reservierung
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🤢 2/5 - The restaurant charged me twice
By 👻 @Ng D, 03/28/2022 3:00 am
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The food and service at restaurant were fine. However to my shocked, the restaurant charged me twice. I called to inform receptionist around 2pm. The receptionist informed someone would call me, however till 6pm no one called me and I needed to call back again. Finally the staff called me back. For such as prominent name of premises, I didn’t feel the management take this issue seriously. This mistake should not have happened and unacceptable for a reputable high-end restaurant at the first place. If I didn’t receive any sms or check my credit card bill, I would not realize I was charged twice. I was expecting the call immediately when i called around 2pm. Although the staff apologized, it seems he is the staff in charge for my bill and he repeatedly said the restaurant doesn’t intend to cheat my money…. Of course I didn’t expect the restaurant is a scammer. Finally he said he will do reversal and I will get back the refund only weeks later.
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