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1 Hotel Central Park New York Yelp Reviews
Latest Reviews On Yelp
10 Reviews
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We walked into the 1 Hotel Central Park after an early
We walked into the 1 Hotel Central Park after an early morning flight, stepped in from a busy New York City sidewalk to a practical forest in the middle of the city. Plants everywhere, amazing smells, kind people. The kindest and most helpful of all was Chris at the front desk. Incredible service, kindness and attention to detail exudes from this man. You will be in good hands if you come stay here, from Chris to the rest of the staff they are ready to make your stay remarkable. A green oasis in a grey city!
Be the first to ReplyStayed for 4 nights recently.
I checked in and changed my reservation from 3 nights to 4 (Tu, W & Fr changed to Tu-Fr). On Thursday morning housekeeping came and asked if I was checking out and I told them that I wasn't and had changed my reservation. A little while later I got a phone call from housekeeping asking if I was checking out and I explained that I wasn't to them. I then received another visit from housekeeping and told them the story. We went out for the day and when we got back I was locked out of my room. I went to the lobby to find out what was going on and they said they thought that I was checking out and didn't know if my things were still in the room. I said "they weren't packed!" I spent a good 20 minutes down there trying to straighten it out and finally got back into my room with 30 minutes to get to a broadway show that we had tickets for. For my trouble, I was given $100 credit to use at the restaurant or apply to my bill. We had eaten at the restaurant (Jams) the night before and the menu was so odd that I ordered Brussels sprouts and potatoes. Not even a burger on the menu unless you want a chick pea burger. My room was across from the housekeeping supply closet and for some reason they were in and out and of it all hours of the night and day and were very noisy about it. Really annoying. When I got my credit card bill I found that I had been charged for an extra night. I called the billing team they were very pleasant and credited me. So location is good, rooms are nice but after all the annoyance and noise in the hallway, I'll find someplace else to stay next time.
Be the first to ReplyIt is an excellent hotel! I love it! Housekeeping service
It is an excellent hotel! I love it! Housekeeping service was amazing. I didn't give 5 stars because the restaurant service was not very good. but I loved the hotel.
Be the first to ReplyWe decided to check out the 1 Hotel Central Park in NYC and
We decided to check out the 1 Hotel Central Park in NYC and we are so glad we stayed! From the moment you walk in, you feel like you're in a cozy oasis right in the middle of the city jungle. The blend of modern luxury and eco-friendly design creates an inviting space where you can't help but feel at home. The rooms are like little havens of comfort and style, with everything you need to relax and unwind after a day of exploring the city. The proximity to Central Park is perfect, and the attention to detail in every aspect of the hotel is truly impressive. But what really sets the 1 Hotel apart is the people. The staff are incredibly friendly and approachable, always ready with a smile and eager to make your stay as enjoyable as possible. Particularly, at the front desk. Austin, Josue, Joshua and Janae were absolutely stellar! Whether you need recommendations for the best local spots or just want to chat about your daily experiences, they're there for you with a genuine warmth and hospitality. They were like having friends in the city, and it makes all the difference in the world. There are several choices to make when it comes to picking a hotel in this neighborhood and I can tell you, I have stayed at some great places nearby, but this hotel has been the best one yet. Definitely not to be missed.
Be the first to ReplyMy 5th visit Dec 6 2023 for several nights I think it's
My 5th visit Dec 6 2023 for several nights I think it's time for a change, I keep falling for its location convenience, but at nearly 1000 bucks a night , some little things are getting to me. The sinks don't really drain well. Housekeeping did not refresh the fridge. That said, the bed is great, JAMS, does a great breakfast, but the bar has no Crown Royale my favorite night cap. Yes it's the most expensive time of year, but it's pay in advance for the room at reservation on line and that bugs me too.
Be the first to ReplyLocation is good but the staff sucks.
They make it so hard to check in and forget about trying to get a coffee in the lobby. It's been a challenge two days in a row. The rooms are meant for single travelers. The bathrooms have zero privacy.
Be the first to Reply-First Impression- Gorgeous exterior.
Attentive, and polite dorman helped me with by bags before I even got in the door. I felt so important, lol -Food- Fresh fruit in the lobby. I didnt order anything to my room or try thr restaurant -Service- Very friendly staff. Everyone welcomed me with a smile every time I walked in, and wished me a good day every time I walked out. Emerson checked me in and was able to upgrade me to a larger room which was greatly appreciated since I'm an overpacker lol -Price- Nothing in New York is cheap, but I was able to get the upgrade which made me feel better about what I paid lol -Did Not Like- There was a coffee maker in the room that I wasn't familiar with, took some googling and a decent sized mess to get it figured out, lol -Noteworthy- Ecofriendly! -Recommended?- Yes. I'd love to stay in a suite!
Be the first to ReplyRude personnel.
Not recommended. The personnel there don't know the meaning of customer service
Be the first to ReplyThanksgiving day parade, I booked a room in March with
Thanksgiving day parade, I booked a room in March with parade views for my two eight year olds. I was notified 20 days before Thanksgiving in an email that I did not have a view of the parade route. The request was in the notes but never accommodated. They told me I was basically out of luck. Terrible customer service, never going back.
Be the first to ReplyNot so great.
The service was snobby. The green aspect of it was cool but not when a lot of the greenery is fake moss that is dusty. The first day we were supposed to be move to a higher floor because it was so loud. They told us to pack our bags and that they would move us while we went to dinner. When we returned for dinner, I guess a new manager was on staff. They hadn't moved our stuff and they said they had no rooms available. They said they could move us the next day and that didn't happen either. When they asked how my experience was I said well I liked the one hotel in Brooklyn better. The snobby concierge said the one hotel is not for everyone. All I said is that I like the Brooklyn hotel better. I will not stay there again.
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